(NewsUSA)
Routine vehicle service and maintenance should be considered an investment rather than an annoyance, according to the experts at the National Institute for Automotive Service Excellence. In addition to catching hidden safety problems or minor glitches before they become expensive headaches, regular maintenance extends the life of your car or truck and helps you get optimal gas mileage.
Rather than just dropping off your vehicle and hoping for the best, ASE recommends that you stay involved. Good communication between shop and customer can help ensure satisfactory auto service.
Here's a checklist from ASE to help make the repair process go smoothly:
- Pay attention to your car's performance and take note of any potential red flags, such as unusual sounds, odors, warning lights or gauge readings. Keep a log of all repairs and service.
- When you take your vehicle in, be prepared to describe any problems. Try to note when the problem occurred and whether it is constant or periodic.
- For larger shops, you may wish to carry a written list of the symptoms that you can give to the technician or service consultant.
- Do not suggest a specific repair; let the technician diagnose and recommend a remedy.
- Ask questions. Do not be embarrassed to ask for definitions or clarifications.
- Don't rush the service writer or technician to make an on-the-spot diagnosis. However, ask to be called and apprised of the problem, course of action and costs before work begins.
- Before you leave, be sure you understand
all shop policies regarding estimates, guarantees and acceptable methods
of payment.
ASE is a nonprofit organization dedicated to improving the quality of automotive service and repair through the voluntary testing and certification of automotive technicians. ASE-certified technicians wear blue and white insignia and carry credentials listing their exact areas of certification. Their employers oftendisplay the blue and white ASE sign
